PRIVACY POLICY

The Company processes a series of personal data of the Users (whether or not they are registered) when using the site and / or any service offered by RUYA HESTUR S.R.L.

This privacy policy (“Policy”) describes what types of personal data are processed, how they are processed, what your options are in relation to such processing, and how we will respect your rights as a person visited under the Personal Data Protection Legislation, including Regulation (EU) 2016/679 (“GDPR”).

BEFORE USING THE SITE OR ANY OF OUR SERVICES, WE RECOMMEND YOU TO READ THIS POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL DATA IS PROCESSED.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

SC RUYA HESTUR S.R.L., a limited liability company, based in Romania, is a personal data controller, according to the legislation on personal data protection updated according to GDPR.

Regarding the personal data of users collected and processed through the site www.rh-realestate.ro and/ or in the context of the services offered through or in connection with the site. For the activity of personal data processing the company can be contacted using the following contact details: office@rh-realestate.ro.

RUYA HESTUR S.R.L.

CIF: 27299410

Reg.com .: J40/7944/2010

Address: Bucharest, 96  Matei Basarab St., ap. 58, 3^rd district, zip code 030676

Phone: 0731.500.088

Email: office@rh-realestate.ro

WHAT DATA DO WE PROCESS?

Our company processes the personal data you provide to us when you use the website www.rh-realestate.ro (eg. when you request a service, register on our page, want to receive commercial communications or participate in our surveys and questionnaires or contact us by any means of communication Your personal data).

We also use cookies and similar technologies to recognize you and your devices.

How we use these technologies is described in the Cookies Policy.

Transmission of commercial communications

We would like to send you offers to inform you about the new offers/services offered by our company, to communicate other similar information that we consider may be of interest to you.

If you agree, by submitting new offers/marketing communications regarding the company’s products/services.

Analysis of your interaction with our company in order to provide newsletters.

In certain situations, we may use the information we collect from you in combination with data we obtain from our sales and / or marketing teams about your interaction with our company, which we may use in the context of our marketing communications. . We want to streamline our marketing activity by offering our customers quality products and services.

Also, if you agree, we may perform advanced analyzes of your needs resulting from the information we hold about you from interacting with our company, as well as by combining data obtained from third parties (eg. through data analysis technologies). web browsing) to send you commercial communications tailored to your needs.

Execution of the contract concluded with RUYA HESTUR S.R.L.

When you request the provision of services we may process certain personal data necessary for these purposes (eg. name and surname, e-mail address, telephone number, etc.)

The price for the services provided by RUYA HESTUR S.R.L.

The price/fees/commissions charged by Ruya Hestur S.R.L. are different depending on the specific needs of customers, the specifics and complexity of the transaction, the way of collaboration, the way of promotion, the marketing channels used, the promotion period and which will be established by service contracts concluded with the company’s customers.

User relationship management and support

We have the interest to offer adequate services, through the site, to all people who access it. Therefore, we process a series of personal data for the purpose of managing relationships with users of the site, for example when they contact us with various questions or requests regarding the functionality of the site, questions about the services of our company offered through the site www.rh-realestate.ro, legal basis: art. 6 (1) (f) GDPR – legitimate interest in our interest to provide adequate services.

Analyzes and statistics on the operation of the site, cookies and similar technologies

We may use personal data that you provide to users or that we collect in the context of your use of the Services for the purpose of performing analysis and statistics about our services, including how the Site operates or the Services are provided. The analysis and statistics we do help us better understand how we can improve our services or the functionality of the site.

In performing analyzes and statistics we also use cookies and other similar technologies according to the Cookies Policy.

Cookies and similar technologies are also used to provide you with interest-based advertising.

Connecting through social networks

We have implemented various interconnection mechanisms with social pages, such as Facebook, Google, Twitter, Youtube, Linkedin and Instagram and so you can access the content posted on us on the site and / or our associated accounts on those social networks, easier. If you access the content posted on those social networks or comment on those social networks or access the site through your Facebook account, a series of public data from your profile on those social networks will be sent to us by the operators those social networks.

Fulfillment of legal obligations

Sometimes data processing is necessary to fulfill our legal obligations, such as: archiving data according to applicable law;

TO WHOM DO WE DISCLOSE THE DATA?

We may disclose your personal data to entities and/or persons authorized by us, involved in the provision of services, including the provision of commercial communications (such as data center providers, e-mail platform providers such as Google Mail) .

– if we have the obligation to disclose personal data in order to comply with any legal obligation or decision of a judicial authority, public authority or governmental body;

– if we are required or otherwise permitted to do so in accordance with applicable law.

Also, your personal data may be disclosed to third party providers of cookies and similar technologies as described in the Cookie Policy.

HOW MUCH DO WE KEEP THE DATA?

We keep your personal data as long as necessary to fulfill the purposes for which it was collected, in compliance with the internal procedures for data retention, including the applicable archiving rules. for example, if you are a customer of ours, your personal data will be kept for the duration of the contractual relationship, plus a minimum period of 3 years from termination (what is the limitation period for legal action).

WHAT RIGHTS DO YOU HAVE AS A TARGET PERSON?

By law, you have the following rights as a data subject:

1. a) The right of access – you can obtain from us the confirmation that we process your personal data, as well as information on the specifics of the processing.
2. b) The right to correct the data – you can ask us to modify your incorrect personal data or, as the case may be, to fill in the data that are incomplete.
3. c) The right to deletion – you can request the deletion of personal data when:

• they are no longer needed for the purposes for which we collected and processed them;
• you have withdrawn your consent for the processing of data and we can no longer process them on other legal grounds;
• the data are processed against the law;
• the data must be deleted, according to the legislation in force.

1. d) Withdrawal of consent and the right of opposition – you can withdraw your consent at any time regarding the processing of data on the basis of consent. You may also object at any time to processing for marketing purposes, including profiling performed for this purpose, as well as processing based on the legitimate interest of the Company, for reasons related to your specific situation.
2. e) Restriction – under certain conditions you may request the restriction of the processing of your personal data.
3. f) The right to data portability – to the extent that we process data by automatic means, you may request us, in accordance with the law, to provide your data in a structured form, frequently used and that can be read automatically. If you request this from us, we may pass on your data to another entity, if technically possible.
4. g) The right to submit a complaint to the supervisory authority – you have the right to file a complaint to the data processing supervisory authority if you consider that your rights have been violated: National Authority for the Supervision of Personal Data in Romania, B-dul G-ral. Gheorghe Magheru, no. 28-30, Sector 1, postal code 010336 Bucharest,

anspdcp@dataprotection.ro

FOR THE EXERCISE OF THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US USING THE CONTACT DATA MENTIONED IN SECTION 1 (CONTACT DATA).